Nokia N97 Firmware v11.0.021 update

Home > Nokia N97 Firmware v11.0.021 update

By Mike Browne on July 1,

2009 at 00:00,

The Nokia N97 has received a firmware update across Europe taking the Nokia N97 firmware to Version v11.0.021. This update brings with it a whole host of minor updates, such as solving Widget issues, as well as a new version of Accueweather. Check out the changelog and full details of the Nokia N97 firmware v11.0.021 update...

The guys over at All About Symbian have flagged up that the update is currently only available on those devices with a contract and is not supported in SIM free devices. The update has appeared on our Nokia N97 but so far hasn't been coaxed into actually installing itself on the device.

As soon as we get it loaded and have a chance to check it out we'll bring you an update. However, in the meantime, check out the Changelog for yourself:

Changelog for the Nokia N97 Firmware v11.0.021 update (thanks to The Symbian Blog)

USB detection error fix

-PC does not detect N97 or USB charging connection not detected.

Widget

-Home screen online/offline widget crash fix

-Fix for “Alphabetical and Number input are mixed in facebook until end key is pressed.

-Widget UI improvement – New facebook widget fixes a problem of Home Screen background visible on soft-key area.

-Browser fixes to improve widgets stability.

MfE related fixes

-Partial fix for Messaging/calendar entry lost.

-Mail for exchange calendar entry synchronization error fix.

UI transition error fixes

-(Portrait <-> landscape transition, there is a home screen corruption.)

-UI transition (Slowness and bad effects)

-Slow Touch UI response

-Picture of the device lock appears half of the screen when transitioning the UI sometimes

-Landscape: in some cases the soft buttons on touch (right hand) show the Home Screen in background (install maps.google.com)

Photos thumbnail performance and stability improvements

-Device performance deteriorates when lots of content in the device - especially photos

-Partial fix no display backlight illumination when unlocking lock-key – CAP Genius reported already

-New version of Accueweather to improve the “Connection error” situation

-Device reset when browsing with high speed packet access (for Malaysia)

-“Browser soft key UI doesn’t work after putting Chinese character with qwerty keyboard”

-Java fixes (TCK, Pre-install app disappearing, *#7370#*)

-Operator fixes (CMCC, Hutchson and Telefonica, Vodafone)

-Ovi store client now embedded in the core image

Check out the Nokia N97 firmware update image gallery:

/ View all comments

Martin G

Has any figured out how to “flash” the N97 yet? As the update appears to address some of the bugs that are driving me insane (Back light and content stability issues etc?).
Robin B

Been trying to update my UK sim free N97 for the last week but still no joy yet

I\’ve read a lot of people are going down the debranding route to get the update sooner, I would strongly advise against this with the N97!!! …… if you have tried this method and ended up with a bricked phone take a look here http://www.allaboutsymbian.com/forum/showthread.php?t=85355&page=2 read the post by \"FATS\" about halfway down the page…..
LTM83

whenever i try to access the ovi store now, it repeatedly states “application initialisation failed” It hasn’t done this from day one, but ironically started to do it just before i did the update? I’ve tried re-downloading ovi from the internet using the phones browser, which works (it overites the version on the phone and re-installs) but i’m still unable to access ovi? Anybody got any suggestions?
Khayman

LTM83 – try doing it over Wifi – couldn’t get it to work any other way!
Robin B

Ok, starting to get a little frustrated now!

I have a UK sim free N97, product code – 0585162
1.SW Update on the phone says there is a Phone Software update and to update via PC
2.If I go to the “Can I update?” page on the Nokia website & type in my code(0585162) it says there is an update for my phone, it shows – “Latest available software for Nokia N97, product code 0585162
Version: 11.0.021″

So I open the Nokia Software Updater on my pc, once loaded I click “Start” then “Next” and it then searches and finds my phone and tells me “No Software Updates Available For Your Phone” !!!!!

So what the Hell is going on here!? I am on OS Vista 32bit, my anti-virus, firewall and all other security is off when trying to update and I have downloaded the latest version of the Nokia Software Updater to my PC and installed and I just get the same result…..Can anyone help here please!?
Nokian

Just been reading through everyone’s experiences. I got my N97 on the 25th of June and as a power-user, I saw all the glitches after a couple of days, decided to box it up again and go back to my trusted E71, while waiting for Nokia to do the right thing by us.

Well, I’m about to unbox mine again and hopefully I will get it updated like everybody else. Robin, I would suggest calling Nokia or going into the store in Regent Street and see if they have any other suggestions.
Nokian

Personally, I am struggling to give up my E71 for the N97 and I am kinda waiting for the day that Nokia release an N97 in the body of an E71, touchscreen or not. Great form factor, with 200+mb Ram, an 8 or 12 MP camera and 32gb storage – with support for a 32gb micro sdhc card. Such a handset will do me for a looooong time to come )
Robin B

I have just solved my own problem, installed the Software Updater on a PC running XP and 1st time trying it works!!
FINALLY!! got my N97 to update!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I hope this helps someone else out there!
leigh

i’m now on my 4th Nokia N97 not because it was faulty but simply because vodafone are too stupid to realise that all i needed was a firmware update. Now i’m proberbly not alone in thinking that although the firmware update is the route of most of the problems there was also some hardware issues such as a lose slider on the side (felt cheap and breakable) also some people were having scratching problems with the camera slider and also the home button seemed uneven and the light omitted through at an akward angle….well i now have my 4th N97 as mentioned and it came already pre-loaded with the new firmware not only that but all the above problems were totally fixed so i reccomend anyone who has a 28 day return policy with vodafone or any other operator to return it asap and get the better version. cheers guys
Martin G

I’ve now spoken to a person at T-Mobile Technical Support who didn’t try to fob me off, (Once i got past the lady who asked me if i’d turned it off and removed the battery etc?!?!) who fully understood my frustration with the phone and actually tried to help me find a way to do the firmware upgrade, but no joy. Overtly, they did say get the phone insured (check the small print first though!) then once a reliable method of flashing it is around, flash it. If it turns into a brick claim on the insurance, if it works, leave it unlocked. The big question for me is, why do t-mobile “lock” there phones? and why has it taken me a week to finally speak to some one who knows what there on about, answers to t-mobile please. I have 2 weeks left until my 28 days are up, so if your reading this T-Mobile, get cracking!?!?!?!??!
Jacob

Nokia N97 not being recognized by PC when connected using USB data cable CA-101? Please help!?
When i connect my N97 to my PC, nothing appears on either the PC or the mobile. I just bought the phone a few days ago and this is the first time I’m trying to connect it to the PC. It uses a USB data cable CA-101. Ovi suite doesn’t detect the phone nor does it appear as a mass storage device when i select “mass storage” in the phone’s USB options. Does anyone know how this can be fixed. Am i not doin it correctly or is the usb port of the phone faulty.

How do i check the firmware model. And if i’ve to update the firmware to get rid of this error, how do i do it. I don’t have a bluettoth dongle or any other way of connecting it to the PC.
Rhonda

Nokia is attempting to compete with the iPhone with it’s N97 release – but it IT ISN”T MAC COMPATIBLE!!!!!! COME ON!!!!! Only reason I bought this thing is because only Vodaphone works in my house. I’m mad as hell! Ditto ALL the problems above too. I’d like Nokia to take me out of Vodaphone contract!
danny

iv got software version 11.0.021 …..having big problems ” delete some data memory low” c drice reads as only 67kb … then 127kn … then 0 kb available …. even when iv not downloaded anything to it !?!?! everythings stored on mass memory !!! really anoying ? … and still no fix out there ?
abdullah

I update my n97 to the new firmware Version v11.0.021 but I lose the arabic language support and I lose the option arabic in all menus and this is big problem for me ,please if anybody tell how I can goback to the old firmware or how to add ararbic support.
ryan

updated my on saturday was workin fine….. made a call today an it crashed an turned off. now when i try turn it on it just says nokia an wont load up……
Jona

Hey Guys, i have a nokia n97 and says sim registration failed… does anyone know how to unblock it? would be greatful, thanks